O'Reilly Auto Parts in Owensboro

Opinions

• David Phelps

  Oct, 12 2018
  ★ ☆ ☆ ☆ ☆
  We own a therapy company here in Owensboro. We have over 20 cars in our fleet that will need auto parts from time to time in the future. After today, O'Reillys auto parts will never receive our business again. We took a car to O'Reillys to have the battery tested. After determining that the battery was bad, the young man who had helped me offered to change the battery. 2008 chevy cobalts have the battery in the trunk. As the young man was about to change it for us, the manager came out and said "due to the battery being in the trunk, we are not allowed to change it for you". I said thank you, got in the car, and drove immediately to AutoZone on Fredrica Street. A young student attending OHS named "Junior" greeted me at the door, checked the battery, changed it and removed the old one with no questions asked. He was polite, helpful, and did his job professionally. We will now use AutoZone for any car parts or repairs that we need in the future. It's amazing how companies differ in their customer service.

Photos of O'Reilly Auto Parts

The nearest organizations

• Ameriprise Financial Services, Inc.

  Establishment, Finance, Insurance agency

  2708 New Hartford Road, Owensboro, KY 42303

  +1 270-684-8424

  ameripriseadvisors.com
• Rick's Tire & Services

  Establishment, Car repair

  2727 Veach Road, Owensboro, KY 42303

  +1 270-685-3272
• Brian Wilborn - Ameriprise Financial Services, Inc.

  Establishment, Finance

  2708 New Hartford Road, Owensboro, KY 42303

  +1 270-684-8424

  ameripriseadvisors.com
• Grant Collins - Ameriprise Financial Services, Inc.

  Establishment, Finance

  2708 New Hartford Road, Owensboro, KY 42303

  +1 270-684-8424

  ameripriseadvisors.com
• Align Wealth Management - Ameriprise Financial Services, Inc.

  Establishment, Finance

  2708 New Hartford Road, Owensboro, KY 42303

  +1 270-684-8424

  ameripriseadvisors.com
• Eric T Higdon - Ameriprise Financial Services, Inc.

  Establishment, Finance

  2708 New Hartford Road, Owensboro, KY 42303

  +1 270-684-8424

  ameripriseadvisors.com